rumah303 Platform Privacy Notice
Personal data and payment information sit at the centre of rumah303's operations; we treat both with encryption, logging, and transparent retention rules. This privacy notice describes what data we collect when you use rumah303, how we use it, who has access to it, and what rights you have to review or delete your information.
We operate rumah303 across multiple jurisdictions where online entertainment is legally permitted. Our servers may sit outside your home jurisdiction, and data transfers across borders are governed by encryption and contractual safeguards. We do not sell your personal data to third parties, and we do not use your information for purposes beyond account management, payment processing, fraud detection, and regulatory compliance.
Our privacy commitments are binding—they are not optional or promotional. This page explains our standard practice. If you have questions about how we handle your data, contact our privacy team via the email address listed at the end of this notice.
What Data We Collect on rumah303
We collect data in three categories. Registration data includes your email address, chosen username, password (hashed, not stored in plain text), and mobile number if you provide one. Identity verification dataTransaction databonus claimsand account balance snapshots taken at regular intervals.
We collect payment data through our payment processors. When you deposit via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual account (mobile banking, local payment, online payment, e-wallet), we do not store your full payment-card number or e-wallet password. Instead, we receive a tokenized reference from the processor and store only the last four digits of your card or account identifier. This means we never hold sensitive payment credentials in our systems.
We also collect technical data: your IP address, browser type, device model, and session duration. This data helps us detect fraud, prevent account takeover, and optimize rumah303's platform performance. We use cookies and similar tracking technology to remember your login session and language preference. You can disable cookies in your browser settings, though this may degrade your experience on rumah303.
How We Use Your Data on rumah303
We use registration and identity data to create and manage your account, process your deposits and withdrawals, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. We use transaction data to calculate your account balance, settle wagers, and generate statements you can download from your rumah303 account dashboard.
We use technical data and cookies to detect fraud (e.g., multiple logins from unusually distant locations, rapid account creation followed by large deposits). We do not use this data for marketing profiling or behavioural advertising. We do not sell your data to data brokers or marketing firms.
We may disclose your data to regulatory authorities, law enforcement, or payment processors if required by law. For example, if a court in Jakarta, Surabaya, Bandung, or Medan issues a subpoena, we will comply. If we detect suspicious activity linked to money-laundering risk, we may report it to relevant financial intelligence units.
Key takeaways
- We collect registration, identity, transaction, and technical data necessary to operate rumah303
- We never store full credit-card numbers or e-wallet passwords—payment processors handle those securely
- We use cookies to maintain your session; you can disable them in browser settings
- We disclose data only to payment processors, fraud-detection vendors, and law enforcement (where legally required)
- We retain identity documents for three years; transaction records for seven years (or as required by local regulation)
Third-Party Processors and Data Transfers
Our rumah303 platform relies on third-party vendors. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet gateways) receive your transaction data as necessary to process deposits and withdrawals. Cloud-hosting providers store our databases and serve our web pages. Email-service providers deliver our transactional messages (password resets, withdrawal confirmations). All these vendors are bound by written data-processing agreements and are prohibited from using your data for their own marketing.
We also work with fraud-detection vendors who may receive your IP address, device fingerprint, and transaction patterns to identify suspicious activity. These vendors do not store your data longer than necessary to complete their analysis.
Data transfers across borders use encryption in transit (TLS 1.2 or higher). Our servers may be located in Southeast Asia or beyond. By using rumah303, you consent to international data transfers governed by these safeguards.
Your Rights on rumah303
You have the right to access your personal data. Log into your rumah303 account and navigate to Account Settings → Privacy to download a copy of your registration data, identity documents on file, and complete transaction history. We provide this export in portable format (CSV or JSON) within five business days of your request.
You have the right to rectification: if your name or address is incorrect on file, contact our support team and we will correct it after verifying your identity.
You have the right to deletion: after account closure, we delete your registration and identity data within 30 days. Transaction records are retained for seven years for regulatory compliance and may not be deleted. We do not use deleted data for any other purpose.
You have the right to object to processing: if you believe we are using your data unlawfully, contact our privacy team at the email listed below.
Policies and Contact Information
We review our privacy practices annually and update this notice if our practices change. Material changes (e.g., new data collectors or retention periods) will be announced via email to all account holders and posted on rumah303 prominently. We do not reduce your rights without your consent.
We monitor major regional events—Idul Fitri, Idul Adha, Imlek, Piala AFF tournamentsand Liga 1 seasonsand maintain our systems throughout these periods. During holidays, our support team may operate on extended hours to respond to data-access requests and account-recovery inquiries.
If you believe your rumah303 account has been compromised or your data misused, contact our support team immediately via in-app chat or email. We investigate reported breaches within 24 hours and notify affected account holders within 72 hours (or as required by local law).
Privacy contact: To exercise your rights or report a privacy concern, email [email protected] with your registered email address and a description of your request. We respond within five business days. If you are not satisfied with our response, you may lodge a complaint with the data-protection authority in your jurisdiction.
We at rumah303 believe privacy is a foundation of trust. Our data practices are transparent, our retention periods are limited, and your rights are enforceable. Every account holder deserves to know how their information is used and to control it. We design rumah303 with that principle in mind. Our services are available only where local law permits; we encourage all users to verify their own jurisdictional eligibility.